These Terms of Use ("Terms") govern the use of services provided by DATA TRAIL, a company specializing in Incident Management, Cybersecurity Crisis Management, and NIS2 compliance. By engaging with our services, B2B clients agree to comply with these Terms.
DATA TRAIL provides professional services in the fields of first incident response and incident management, cybersecurity crisis management, and regulatory compliance, including NIS2 Directive obligations and compliance. Our services are provided exclusively to business clients (B2B) and are not intended for individual consumers.
DATA TRAIL is a registered trademark and use of the company’s name or logo is strictly forbidden without our written prior consent or without enclosing a contract with us for the use of our brand name and / or logo. We reserve all rights to defend our writes in the court of law against any unauthorized use.
Clients agree to:
- Provide accurate and timely information necessary for service delivery;
- Ensure cooperation of their personnel during incident investigations;
- Maintain their own internal security policies and infrastructure;
- Use our services solely for lawful purposes and in compliance with applicable regulations.
DATA TRAIL maintains strict confidentiality regarding client data and incident information. Both parties agree to comply with applicable data protection laws, including GDPR and NIS2 requirements. Personal data will be processed in line with our Privacy Policy.
We make commercially reasonable efforts to ensure service availability and timely response to incidents. However, we do not guarantee uninterrupted service and cannot be held liable for disruptions beyond our control, including force majeure events, third-party system failures, or government actions.
DATA TRAIL shall not be liable for indirect, incidental, or consequential damages, including loss of profits, business interruption, or reputational harm. Our total liability shall not exceed the fees paid by the client for the services giving rise to the claim, except in cases of gross negligence or willful misconduct.
All materials, reports, methodologies, and tools provided by DATA TRAIL remain our intellectual property, unless otherwise agreed in writing. Clients are granted a non-exclusive, non-transferable license to use such materials solely for internal business purposes.
Clients agree to use our services in compliance with all applicable laws, including cybersecurity regulations, data protection laws, and the NIS2 Directive.
Either party may terminate the service agreement with written notice in accordance with contractual terms. Upon termination, clients remain responsible for outstanding payments and obligations.
These Terms are governed by the laws of Bucharest, Romania. Any disputes shall be resolved amicably, and failing that, submitted to the competent courts of the 1st District, Bucharest, Romania.
DATA TRAIL reserves the right to update these Terms of Use as necessary to reflect changes in law, regulations, or business practices. Clients will be notified of material changes.
For questions regarding these Terms of Use, please contact:
DATA TRAIL
Address: Bucharest,
7th Turnu Magurele Street
Email: hello[at]datatrail.eu
Contact form: https://www.datatrail.eu/#contact
Last updated version: October 2025